09/06/2010 01:37 PM
An NHS trust has tackled the issue of parking non-payment by boosting the performance of parking barriers and introducing new payment methods.
Chief executive of the Derby Hospitals NHS Foundation Trust Julie Acred told the BBC that the majority of parking issues raised by both patients and visitors were related to the construction and opening of the new Royal Derby Hospital last year.
Mrs Acred said: "Some were about barriers not working properly, others were about where pay machines were sited and other visitors couldn't find our disabled parking spaces.
"These were all things we came across in the early months. Now things are moving much more smoothly."
Her comments come as a number of NHS trusts came under fire from consumer watchdog Which? for having poor quality parking services - regardless of the effectiveness of parking barriers.
Which? chief executive Peter Vicary-Smith said: "Visiting hospital is stressful enough without having to worry about being clamped or getting a ticket."
Chief executive of the Derby Hospitals NHS Foundation Trust Julie Acred told the BBC that the majority of parking issues raised by both patients and visitors were related to the construction and opening of the new Royal Derby Hospital last year.
Mrs Acred said: "Some were about barriers not working properly, others were about where pay machines were sited and other visitors couldn't find our disabled parking spaces.
"These were all things we came across in the early months. Now things are moving much more smoothly."
Her comments come as a number of NHS trusts came under fire from consumer watchdog Which? for having poor quality parking services - regardless of the effectiveness of parking barriers.
Which? chief executive Peter Vicary-Smith said: "Visiting hospital is stressful enough without having to worry about being clamped or getting a ticket."
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