We hope that the questions below will help to answer your own queries, if there is anything else we can help with, please do not hesitate to give us a call on 0800 408 2236.

Will galvanising protect my gate or fence by the sea?

Not on its own. Polyester powder coating will increase protection, but if the fence is to be within 500m of a coastal location or next to water, we strongly recommend our special marine coating. Without this, we cannot offer a guarantee. If a marine coating is applied, we provide a 15 year guarantee against rust and corrosion.

Why does steel fencing have to be galvanised?

The galvanised coating protects the metal and prevents rusting. Find out more about galvanisation here.

What is the difference between Galfan finish and galvanisation on steel?

Galfan® coating is an enhanced galvanising process that has aluminium added to zinc that gives up to 4 times the life of normal galvanisation. Find out more of the different types of fence coating here.

Can I paint a galvanised metal fence?

Yes, after a primer and using a specialist metal paint, but when buying a new fence we recommend polyester powder coating unless you want to paint the fence again in the future, as it will likely chip and crack. Galvanisation does provide protection against rust which will prevent the paint being ‘pushed off’, but polyester powder coating provides a far superior finish that is long-lasting and durable.

What is polyester powder coating and why is it better than painting?

Polyester powder coating is a robust method of painting that ensures even coverage across the product; it is paint in powder form, applied using compressed air after a series of cleaning cycles and preparation steps. You can read about the full process here.

What is the normal lead time?

We have a large stock, but if your product is bespoke or not in stock, call us and we can give you an estimated lead time.

What is the lead time for installation?

Typically the lead time for installation matches the lead time for materials.

Is it possible to cut the fencing down to suit a certain width?

Any of our steel panels can be cut down to suit but you will need to treat the cut ends to comply with the service life guarantee terms. We can supply the treatment for galvanised and powder coated finishes.

Do you supply and install or only supply?

As a solutions provider, we can do it all, including installation, automation, and servicing. We have our own installation teams that know Jacksons products inside and out, but we can also just supply materials if that suits better.

Do you sub contract your installation teams?

We have a team of fencers all over the country that we have used for many years. Technically some are subcontractors, but we use them so regularly that they are extremely experienced with our products and understand all of our correct installation techniques and methods.

Do you make special fencing and gates?

Yes we have a huge expertise in making bespoke products for all markets.

If I am looking for a bespoke product and / or site drawings, can you draw it for me prior to me buying it?

Yes, for all non standard products we will provide drawings for approval prior to manufacture.

Can you automate gates?

Yes, we design, supply, install, and automate gates to the highest standard to ensure they are compliant with all current safety regulations. All of our gate automation engineers are trained to a minimum of DHF level 2.

Do you offer service/maintenance contracts for automated gates and barriers?

Yes we do, under the current health and safety regulations you have a legal responsibility to have all powered gates/barriers maintained on a regular basis by a suitable qualified engineer and that a proper record is kept. Jacksons Fencing's maintenance contracts are specifically designed to cover you under the regulations and ensure you receive optimum safe performance.

Do I need planning permission for my fence?

If you are replacing an existing fence the answer is no, as long as the new fence is the same height & style as the fence being replaced. If it is a new fence, planning will almost certainly be required, you should always check with your local planning council.

Do I need planning permission for fence spikes?

Installation of security fence spikes may require planning permission or Building Regulations approval, please consult your relevant Local Authority department.

At what height can I add security spikes to my fence?

Normally two metres is the accepted and safe height for spikes on top of a fence. However, it must be where the general public cannot accidentally come into contact with the spikes, and warning signs must be used.

Can I see any of the security fencing at any of your fencing centres?

Yes, we do have some security fencing installed at our fencing centres, but they are working manufacturing sites. Give us a call before visiting or alternatively, we could advise where there is a site near you with the same fencing installed.

Why do schools need acoustic fencing?

Complaints about school noise and press reports reveal that schools have cancelled breaks and hard ball games to avoid a noise abatement order. One school was even investigated after claims that children were laughing too loudly. Find out more about acoustic fencing for schools here.